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Company Profile

Company Profile
Cox & Kings Global Services (CKGS), formerly Quoprro Global Services, was incorporated in the year 2008. We are a specialist business process outsource agency that serves Consular sections of Diplomatic Missions across the world. Our service offerings are synonymous with flawless delivery and execution that meet and exceed the expectations of both our Client governments as well as the applicants. We provide administrative support and manage all non-judgmental tasks related to the Visa/Passport/Consular application process, which in turn enables Missions to focus on the key function of adjudication. At CKGS, we give utmost priority to security, integrity, speed and efficiency of the outsourced business solution which makes us extremely well placed to address the needs of Diplomatic Missions worldwide.

CKGS is a 100 per cent subsidiary of Cox & Kings Ltd (CKL), one of the oldest travel companies in the world whose inception dates back to the year 1758. CKL is a public limited company with turnover figures in excess of USD 1.5 billion, and a dynamic team of more than 2500 individuals. CKL’s diversified expertise helps to cater to a spectrum of businesses across the globe, such as, leisure travel, corporate travel, MICE, trade fairs, visa processing, and foreign exchange. Innovative packaging, pricing, and marketing have been the hallmarks of its success over the years.

CKGS and CKL take immense pride in being associated with various diplomatic missions in the capacity of a reliable and trusted outsourced service delivery partner. Some of our past and present clients include the Consulate General of Italy, UAE, the Embassy of India in Washington DC, including offices of the Consulate General of India in New York, San Francisco, Chicago, Houston, and Atlanta, the Embassy of India in Berlin, the Embassy of India in Sweden & Latvia, the Consulate General of India in Munich, the Embassy of Japan in India, Dubai Visa in India, the Royal Thai Consulate General for Western India, the Norwegian Embassy in India, Algerian Embassy in India and the High Commission of India in Singapore.

Some of the key service offerings at CKGS are:

  • End-to-end application processing
  • Information dissemination through multiple channels
  • Pre-scrutiny and acceptance of applications
  • Collection of application fee
  • Remittance of the fee collected to the Diplomatic Mission’s account
  • Scheduling of interviews
  • Return of documents including passport, to the applicant
  • Allied services such as legalization, verification, and translation of data

Besides the above, CKGS also offers the following Data Management Services for the benefit of its clients.
  • Database creation and management of applications received
  • Secure data transfer of all applicant information
  • Biometric enrolments of applicants (in compliance with security norms)
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